Network and Server

Your Network and Server Are the Lifeblood of Your Business

Even a small problem with any one part of your network can adversely affect all computers and servers and bring your business to a virtual halt. Keeping your network and your servers in optimum operational condition are important to keep your business running smoothly.

As your IT partner, you can count on Visual Edge IT to diligently monitor and support your network. We’re fully proactive in our approach and don’t wait for issues to hit you – our real-time network monitoring often discovers and resolves problems before you are even aware of them.

This guarantees the minimum downtime for your computer systems and gives you the confidence that you can rely on your network infrastructure at all times. Our vigilance allows us to react quickly to any issues that are flagged up, and we’ll resolve problems as fast as possible so that you can continue your work without missing a beat.

Nothing boosts productivity and efficiency more than a reliable server and network that you can trust.

Network Management

Keeping your network in tip-top shape isn’t just a matter of checking all the cables are plugged in and everything is turned on – far from it. Network management involves optimizing and maintaining every aspect of your network, including keeping you fully secure.

Information thieves, hackers, and viruses all pose serious threats. If one computer on your network is infected or breached, it opens the entire network to attack, which is detrimental not only to your network but also to the health of your business. Protection begins with a security audit to determine your network’s vulnerability.

We search for vulnerabilities of all kinds as your network is only as strong as the weakest link. We shore up your defenses, pull up the drawbridge, and lockout all the potential attack vectors to lock your network down as securely as possible.

Next, we put a system in place that will constantly check on patches, ports, passwords, and firewalls (see below) – all the ways hackers and virus writers try to get into your network and cause problems.

With constant network monitoring, we’ll know when there’s a surge in activity that indicates trouble and we’ll manage it so the safety of your company’s information, and that of your clients, is never compromised.

Patches, Ports, Passwords, and Firewalls

There are multiple potential vulnerabilities in any network, and these four are the most common attack vectors.

Patches are updates to the software that fix problems incrementally. A piece of software may be created and used for many years without issue, but one day it becomes apparent that there is a security issue – if an attacker performs a particular sequence of actions, the software will grant the attacker access to your local network, for example. A patch covers this hole in the security, strengthening your network against the potential vulnerability.

Ports are connections through a network or the internet that allow two devices to communicate. When a port is “open” it allows data transfer, and again, the correct sequence or transmission of code can cause major issues. Closing unused ports are the safest option and are often achieved through the use of a firewall. Firewalls can be software or hardware-based depending on the needs of your network, and as with all security systems, must be kept up to date to protect against intrusion.

Passwords are often the very weakest link in the chain, as without password creation policies many users will resort to choosing “password” or “123456” as their password. Ensuring passwords are changed regularly will reduce problems, and enforcing the creation of “strong” passwords (those with a mix of numerals, characters, symbols, uppercase, and lowercase letters, etc.) will provide greater protection for your network.

Server and Networking Services

With Visual Edge IT’s Server and Networking services, you can expect:

• Network Element Configuration Backup
• Online Case Management
• Network & VPN Access Administration
• Service Desk and Network & VPN  Access Administration
• Support for PC hardware and standard software
• WAP  Configuration & Maintenance
• IT Asset Management & Inventory
• Warranty & Service Contract Tracking

Additional Advanced Network Solutions Available:

• External High-Security Penetration Audit & Remediation
• Network Security & Vulnerability Mitigation Audit & Remediation

Server Management

Your servers support your data, security, and the applications you use every day. They’re at the very heart of your system, often storing all the unique data your business creates and allowing access to the users on your network.

Keeping your server functioning as expected is the key component to maintaining network efficiency. If your server goes down, many businesses are at a loss – nobody can work, and it can take days to get back online. There’s a strong chance that irreplaceable data may be lost, and it is a situation that no business will ever want to find itself in.

Our server management service avoids major issues like this and keeps your server protected from security issues such as hackers and network intrusions. We are also able to provide recommendations on server data backup and restoration with remote monitoring to ensure the systems continue to work as intended. With a full business continuity and backup solution in place, you’ll never experience major downtime and will be able to continue working with the minimum disruption in the event of what could otherwise be a catastrophic failure.

Investing in the health of your server and network is an investment in your business that will keep you operational even when events may conspire against you.

With Visual Edge IT’s Server and Networking services, you can expect:

• 24×7 Security & Alert Monitoring
• Anti-Virus & Software Patch Alerts & Updates
• Critical Event Monitoring
• Mission Critical Application Monitoring
• Microsoft Patch Management & Security Updates
• Backup Monitoring & Administration
• File Share Permissions Management
• SQL & Exchange Server Patch Management
• Application User Security Management
• Online Case Management
• Server Optimization
• Spyware, Adware & Virus Monitoring & Removal
• IT Asset Management & Inventory
• Warranty & Service Contract Tracking
• SQL & Exchange Maintenance

Every aspect of your network is examined and protected. Alerts and monitoring provide full automated protection faster than a human could respond, ensuring that proactive protection is always in place. Patch management, backup management, and server optimization will keep everything functioning smoothly, and your business will keep on running when others have the potential to fail.

With the addition of asset management and service contract tracking, you’ll know exactly when your hardware is coming to the end of its lifespan and will be able to plan accordingly to maintain efficiency.

We also provide file sharing permission management to ensure that only authorized employees have access to the correct files, protecting sensitive information, and minimizing the opportunities for hackers and information thieves to infiltrate your network.

Running a Cloud-Based Server System?

Then many of your server patching requirements may be taken care of, but local machines may still need attention. Even remotely hosted servers can be vulnerable to attack, especially in the case of weak passwords or unmanaged file and directory sharing.

By performing a full analysis of your network and the way that your users interact with the server and each other, we will be able to formulate a strong security strategy to maintain and improve your network security.

Optimize Your Network Functionality

If your networks and servers aren’t functioning properly, your company’s bottom line will suffer, it’s as simple as that. More and more, businesses are becoming reliant on the connectivity that computer systems, networks, servers, and the internet allow – failing to maintain, optimize, and protect your systems is a recipe for disaster.

Let a Visual Edge IT provides network and server management for your business that allows you to enjoy higher productivity, reduced downtime, and ultimately higher profits.

Get in touch today to find out more about how we can protect, upgrade, and maintain your network and server. Send us a message now!